FAQs

There are currently 26 States that now require tax, with more States coming soon. This is a new online retail law that was recently passed and does not limit having a facility or warehouse in the State you are purchasing from. As much as we do not like this law, we are required to abide.   If you are being charged sales tax from us, it is because:   We have some type of physical presence in your stateORyour state has passed an economic tax law that we are required to meet based on our sales into that State.  

Merchandise can be returned only after obtaining authorization from Westheffer Company.   Authorized returns must be in "New and Salable" condition and are subject to a minimum 20% restocking charge.  All returned merchandise will be inspected by Westheffer Company before credit is issued.  Shipping charges for returned merchandise must be prepaid.  No returns all be allowed after 30 from date of original purchase.